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Emergency= your health/safety is in grave danger.

Crisis= you are having an emotional meltdown that could end up becoming an emergency if not handled.

I've never called either therapist during the week other than to schedule appointments. However, I frequently (several times a week) text with T1 when I am having a crisis. If I need T2 in a crisis, I send her an email knowing that I will not get much of a response, yet it still grounds me to have sent the email.

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