I am really excited! I just finished my third apprencticeship shift earlier today and I've been greenlighted to go solo. Starting in June (first shifts still open) I'll be taking phone calls all on my own. I am now a full-fledged TW (telephone worker.) It was an awesome shift, I got the head of the program who is a really wonderful woman, who gave me wonderful feedback and a huge amount of encouragement. I have so much to learn that will only come with experience but she was clear, despite a few areas I need to keep working on, that she thought I was going to be great at this.
Actually one of the areas she told me I needed to work on was that I'm too hard on myself.
Can I say thank you to all of you? If it had not been for the opportunity to post here and receive the support I needed to heal and the wonderful feedback, I would never have been able to venture out and do this. I am unspeakably grateful for this opportunity and the help you've all given me which has made it possible.
AG