yes there have been at least a couple of times - one in particular which was really hard. she did explain later and sort of apologised and although rationally i understood and i put it off as an 'off day' - i think there is still damage there that wasnt repaired... which i assume will come up sooner or later.
but this just made me realise it has had a big impact and it definitely hasnt and will not just go away. thanks for reminding me!
oh dear, athenacus - that's a bit of a worry! those are definitely very bad OFF days
puppet