*possile SI, SU triggers*
Hi granite
You know, wondering about this same question is actually what led me to discovering this forum over a year ago. My T had told me a couple times to call if I needed to. "Need to?" I wondered, "What counts as 'needing to'? What does this mean?" So I started googling things like, "calling your therapist," "when to call your therapist," "therapist angry about client calling" (lol), and so on. One or more of those searches led me to discussions here.
Anyway, about how calling works in my therapy. I doubt it is something I would have pursued on my own, but my T encouraged it a lot, especially at the beginning. I believe this may have been because she was concerned about me getting SU or hurting myself and wanted to stay on top of that possibility. I have an anxiety disorder, and sometimes when it gets bad I shut myself in a closet, and am basically all shaky, dissociative, and non-functional. When I was describing this experience to T, she asked what I do when that happens. I said I sometimes waited it out (which usually didn't work), sometimes I would SI to snap me out of it, and sometimes I would call my best friend, who kind of understood and somehow had a knack for talking me out of those states. T told me if I couldn't get in touch with my friend, I could call her during those times.
I wondered very much what T would do or say if I called her in that state, and one day I tried it. I can still remember how very calm and soothing her voice sounded on that call, very grounding. She asked me questions about what had happened to get me in that state. What was I doing when it came on, what was I thinking and feeling, etc. Just forcing myself to talk and answer her questions calmed me down a bit, and I soon felt well enough to get off the phone. She told me to call again if I needed to.
So, since it seemed to take so little of her time, and she didn't seem to mind, and it was so helpful to me, I called her again the next time I was like that, which was about a week later. It happened the same way, she helped me ground by speaking calmly and asking questions. She quickly became my coping mechanism, poor woman, and for a long time I would call every week or two, when my anxiety got me in that non-functional-trapped-in-the-closet state. The calls tended to be brief, usually under five or ten minutes, but I think they were useful to my therapy overall, because T could see what the triggers and conflicts in my life were right as they were happening.
Now my anxiety is more under control and I do not need to call nearly as often. Maybe once a month or so these days. I do email a few times a week though, usually something short just to feel like I'm checking in and experiencing the connection, even if in a very limited and one sided way.
As far as extra sessions go, I've asked for them a few times when I've felt particularly overwhelmed, or when we've been processing something so intense I've known it would be very difficult to make it till the next session. Of course I can only get one if T has an opening, but she's usually been able to fit me in somewhere when I've asked. I tend not to feel like I need to justify the extra session to her, cuz I figure for her she's getting paid for an hour in her work week that would otherwise be empty.
However economic considerations also influence how often I ask for an extra session on my end-- call me cheap, but I only like to spend so much on therapy co-pays a week.
So if I can eek by on one session a week without falling apart, I generally do.